If you’ve ever tried to decode business connectivity pricing in South Africa, you’ll know it can feel like trying to read terms and conditions with your eyes half-closed during load-shedding. Every provider promises “fast”, “reliable”, “business-grade”, and “unlimited”, yet the quotes never seem to match. Some deals look suspiciously cheap, others look like someone added a zero by accident and many leave out details you actually need to compare properly.
Choosing the right connection shouldn’t feel like a gamble. And understanding what it should cost shouldn’t require an IT degree. This guide breaks down exactly what drives pricing, what’s normal for SA businesses and how to tell when a deal is genuinely good, or about to cause you headaches for the next 24 months.
This is the guide we wish more businesses had when planning budgets or switching providers.
Unlike markets with a handful of uniform providers, South Africa’s connectivity landscape is… let’s call it “energetic.” Nearly every service type: fibre, wireless, LTE, microwave, satellite, competes in the same business space, and each provider bundles, prices and delivers it differently.
Multiple infrastructure operators all have different wholesale rates. Retail ISPs then layer their own support, contention ratios, SLAs, network capacity and value-add services on top.
According to ICASA’s latest State of ICT Sector report, fibre adoption among businesses continues to increase while prices vary due to infrastructure competition, wholesale models and long-term investment recovery. At the same time, mobile operators are reporting increased LTE usage for backup and rural access, as shown in Vodacom’s and MTN’s annual reports.
Add load-shedding, cable theft, rising demand and a shift to remote/hybrid work, and the result is a market where two businesses paying for “100 Mbps fibre” may have totally different experiences.
While every business uses connectivity differently, most fall into one of four categories. Rather than presenting them as a simple list, let’s look at them as real-world decisions businesses must make.
This is the gold standard for most SMEs and enterprises.
Fibre generally costs more upfront due to the physical infrastructure required, but it delivers the highest stability, lowest latency, and best scalability. ICASA’s data shows fibre access is the fastest-growing fixed technology in SA as copper degrades and wireless becomes congested.
Costs depend on the infrastructure provider in your area, whether the link is shared or dedicated, and the SLA built into the service. Business-grade fibre often includes guaranteed speeds, premium support, and uptime commitments, all of which influence pricing.
Many South African businesses rely on wireless because of geography, construction restrictions, or fibre unavailability. Wireless can be fast and reliable when paired with proper line-of-sight configuration, but pricing depends heavily on tower distance, frequency band, and SLA level.
Fixed wireless is often cheaper than fibre up front, but more sensitive to environmental conditions. Providers typically charge more for uncontended links and priority routing.
LTE has become the superhero backup option in South Africa, particularly in areas with unstable power or cable theft. Vodacom’s and MTN’s reports both show double-digit growth in mobile data usage by SMEs, and this affects how 2026 pricing is being shaped.
LTE cost varies by coverage quality, tower congestion, data caps, and throttling policies. In some areas, LTE may outperform fibre during outages, but in others, it slows down during peak use. It’s excellent as a secondary connection; cautiously acceptable as primary connectivity.
Satellite is increasingly relevant for farms, remote construction sites, and businesses outside fibre zones. While Starlink pricing isn't regulated in the same way as local ISPs, it has increased in many regions according to global pricing trackers. Satellite costs are driven by equipment, bandwidth, and geographic coverage.
Connectivity pricing is not just “speed” and “package name.” The real drivers are usually hidden one layer deeper, and understanding them prevents you from getting stuck with a deal that looks cheap but performs poorly.
Contention is the number of users sharing bandwidth on the same network segment. While cheaper fibre often has higher contention, business-grade links minimise this. ISPA (Internet Service Providers Association) emphasises contention as a major differentiator between consumer and business products.
A business-grade SLA includes guaranteed uptime, defined response times, escalation paths, and outage compensation. Cheaper providers reduce costs by offering weaker SLAs. ICASA requires providers to publish SLA commitments transparently, but implementations vary.
Many packages advertise strong download speeds but overlook upload rates. Businesses using cloud services, Teams/Zoom, VoIP, remote backups, and CRM systems often need strong upload capacity. Providers often charge more for symmetrical speeds because they require more dedicated network capacity.
As South Africa continues to struggle with power instability and infrastructure theft, with Business Leadership South Africa citing billions in annual losses from load-shedding and cable theft, providers charge more for packages that include automatic LTE failover, diverse routing, or redundant links.
Essential for hosting services, VPNs, CCTV systems, VoIP servers, and secure remote access. Static IPs often add a small but recurring cost.
Providers offering 24/7 business support, onsite engineers, and proactive monitoring generally price higher, but might be worth the cost because they save businesses money long-term by preventing outages.
Longer-term contracts can reduce monthly costs because infrastructure providers recoup installation investments over time. Month-to-month contracts typically cost more per month but offer flexibility.
To avoid giving fixed numbers, which vary by infrastructure provider, region, business address and contract structure, let’s instead outline what influences the range businesses encounter.
Business fibre can range widely based on the SLA, speed, and whether the link is shared or dedicated. High-quality business links often include proactive monitoring, guaranteed speeds, uptime commitments, and business-grade support. These add to pricing but dramatically reduce downtime costs.
Wireless pricing tends to fall slightly lower than fibre for installation, but equal or higher for premium, uncontended links. Costs increase with microwave technology, frequency licensing and guaranteed throughput.
LTE pricing varies based on data caps, fair-use thresholds, roaming, network congestion, and signal quality. As mobile operators invest in 5G, prices per GB may continue to drop, but performance fluctuates by area.
Failover gateways and dual-WAN routers add to the total solution cost, but in South Africa’s reality, they are typically essential. Businesses should treat them as part of the total connectivity cost, not an optional extra.
Businesses often compare packages by speed alone, e.g. 50 Mbps vs 100 Mbps, but this is where the biggest mistakes happen.
A better comparison includes:
| SLA uptime (e.g., 99%, 99.5%, 99.9%) | Upload speed | Contention ratio |
| After-hours support availability | Response and resolution time guarantees | Whether the router is included or rented |
| Installation/activation fees | Whether the price increases after 3 or 6 months | Whether the service includes proactive monitoring |
| Whether failover is included or charged separately | Whether the service is covered in your area |
ISPA and ICASA both emphasise that businesses should assess service quality beyond headline speeds to ensure they are comparing like-for-like products.
Low-cost providers exist for a reason, but “cheap fibre” often reveals its limits at the worst possible moment.
Common red flags include:
| Extremely low prices with high contention ratios | No SLA or very vague SLAs | No guaranteed upload speed |
| Limited support hours | No mention of uptime or redundancy | Required router rental at inflated pricing |
| Mandatory long-term contracts with poor cancellation terms | Promotional rates that jump dramatically after 3–6 months | No failover options listed |
These patterns appear frequently in price-comparison site data such as MyBroadband and ISP reviews.
Based on industry analysis, regulatory reports, and market trends, 2026 connectivity budgeting should account for:
| Expected continued fibre expansion | Increased mobile data usage by SMEs | Higher need for redundancy due to load-shedding and outages |
| Improved pricing transparency as ICASA enforces quality-of-service reporting | Increased expectations for symmetrical speeds | Higher security and uptime requirements as businesses migrate more tools to the cloud |
Most importantly: total connectivity cost = more than just the monthly line fee. Redundancy, monitoring, static IPs, and quality support are part of the true cost.
This wasn’t meant to be a sales pitch, and we’ve kept it that way, but it would be a crime not to mention where Yolo fits into this conversation.
Yolo’s connectivity services are built specifically around South Africa’s reality:
| Fibre from top-tier infrastructure providers | Wireless for hard-to-reach areas | LTE/5G backup and failover |
| Proactive monitoring | Business-grade support | Priority routing for VoIP |
| Static IP options | Seamless integration with managed IT and security services |
We’re obsessed with reliability, because we know your business runs on it.
If you’d like help comparing quotes, auditing your current link, or planning redundancy for 2026, Yolo offers a free Connectivity Readiness Check, a friendly, no-pressure review that shows:
• What you’re paying for
• What you’re actually getting
• Where risks might be hiding
• Which providers are strongest in your area
Let’s help you choose connectivity that won’t let you down, no guessing, no surprises.